FAQs

Your peace of mind is our priority. Below, you'll find answers to our most frequently asked questions, designed to give you all the information you need for a smooth, confident sale.

• How do you determine the value of my motorcycle?

  We use a fair and transparent process based on real market data, including your bike's make, model, year, mileage, condition, and any modifications. Our team of specialists, who are riders themselves, combine this data with their market expertise to give you a competitive, no-obligation offer.

• Is there any cost to get a valuation or sell my bike to you?

  No, our valuation is completely free and comes with no obligation. We provide a free quote and, if you accept our offer, we handle the entire process from payment to pickup at no cost to you. There are no hidden fees, commissions, or charges.

• What if my motorcycle still has finance owing on it?

  No problem at all. We can handle the entire process. We will coordinate directly with your finance provider to settle the outstanding amount. The remaining balance will then be paid directly to you, making the process secure and seamless.

• What documents do I need to sell my bike?

  To complete the sale, you will need to provide photo identification, your motorcycle's registration papers, proof of ownership, and any relevant service history records. If there is outstanding finance, we will also need your finance account details.

• How quickly can I get paid?

  We offer a fast and secure payment process. Once we've inspected the bike and finalised the paperwork, we'll process your payment via a secure bank transfer.

• Why should I sell to you instead of selling my motorcycle privately?

  Selling privately can be a real hassle. You risk dealing with endless timewasters, negotiating with strangers, and managing the security risks of online listings and home inspections. By selling to us, you get a quick, guaranteed sale with a fair offer, a secure payment, and a hassle-free process where we handle all the logistics.

• How can I be sure I'm dealing with a reputable company?

  For nearly 50 years, we've built a reputation based on trust and transparency. Backed by Motorcycle Holdings, Australia's largest motorcycle company, you can sell your bike to us with complete confidence. This backing ensures a reliable, professional, and financially secure transaction every time.